Reference
FAQ
Answers to common questions about Clankee behavior and access.
Clankee is an AI operations assistant that connects your tools and works from Discord so your team can ask questions and run ops work without juggling dashboards.
Slack and Microsoft Teams appear in the product as Coming soon. Discord is the supported workspace today.
System tasks cannot be edited or archived. Create a Custom task if you need full control.
They may be on a different team, missing project membership, or blocked by Private integration visibility. See Permissions troubleshooting.
Teams and projects each use Owner, Admin, and Member roles. See Roles and permissions.
The knowledge base list hides Found knowledge by default. Filter by type to show it.
Brain is only available to people who can update the project (Owner/Admin).
Deleted knowledge entries are removed through the delete confirmation flow. There is no separate recycle bin documented in the product UI.
The task is archived and no longer treated as an active task you edit day to day. Use archive carefully; system tasks cannot be archived.
Invite them to the team first, then add them only to that project as a project member. There are no project-only invite emails.
No. Discord OAuth connects workspaces. Your Clankee login is email/password (plus optional 2FA and passkeys).
There is no billing or subscription management UI yet. Pricing on the marketing site is Coming soon.
Mention the bot in a channel it can access, for example
@Clankee what's left on Acme onboarding?. See Use Clankee in Discord.