Troubleshooting
Permissions
Understand why an action is blocked and who can unlock it.
I cannot open Team Settings
Only team Owner and Admin see Team Settings. Ask an Owner to promote you or make the change.
I can invite but cannot remove members
Team Admins can create/cancel invitations but cannot add, update, or remove existing members. A team Owner must change membership.
I cannot open Brain
Brain requires project update permission (project Owner or Admin). Project Members can use the knowledge base but not Brain.
I cannot connect a workspace
Connecting Discord workspaces requires project update permission.
I cannot use an integration
- The account may be Private and you are not in Allowed members.
- Ask a project Admin/Owner to change visibility or add you.
Teammate cannot see my project
- Confirm they accepted the team invitation.
- Confirm they were added as a project member.
- Confirm they switched to the correct team.
I cannot delete a team
Personal teams cannot be deleted. Only the Owner can delete a non-personal team.
