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Troubleshooting

Permissions

Understand why an action is blocked and who can unlock it.

I cannot open Team Settings

Only team Owner and Admin see Team Settings. Ask an Owner to promote you or make the change.

I cannot manage billing or buy credits

Managing billing requires team Owner or Admin with Manage billing permission. Members can view team stats but cannot subscribe, claim the free plan, or buy credits. Ask an Owner or Admin.

I can invite but cannot remove members

Team Admins can create/cancel invitations but cannot add, update, or remove existing members. A team Owner must change membership.

I cannot open Brain

Brain requires project update permission (project Owner or Admin) and the team plan capability brain. Project Members cannot open Brain. If you are Owner/Admin and still do not see Brain, check Billing and credits for plan capabilities.

I cannot create or install skills

Creating, uploading, installing, and enabling skills requires project update permission (Owner/Admin). Project Members can view skills only.

I cannot connect a workspace

Connecting Discord workspaces requires project update permission.

I cannot use an integration

  • The account may be Private and you are not in Allowed members.
  • Ask a project Admin/Owner to change visibility or add you.

Teammate cannot see my project

  1. Confirm they accepted the team invitation.
  2. Confirm they were added as a project member.
  3. Confirm they switched to the correct team.

I cannot delete a team

Personal teams cannot be deleted. Only the Owner can delete a non-personal team.

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