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Troubleshooting

Integrations

Fix connection failures, missing tools, and visibility problems.

Connection failed or cancelled

Retry Connect, complete authorization in the provider window, and avoid closing it early.

Common messages:

  • “This connection link has expired. Please try again.”
  • “This connection link is invalid for the current session.”
  • “Integration connection failed or was cancelled.”

Start the flow again from Integrations in the same browser session.

Tools do not appear

  1. Open the connected account and wait for sync.
  2. Empty state means tools are not synced yet: “Tools will appear here once they are synced for this account.”
  3. Refresh the page and reopen the account.
  4. Disconnect and reconnect if sync never completes.

Tools never run

  1. Confirm the tool is Enabled.
  2. Check When triggered: Auto-run vs Ask confirmation.
  3. For Private accounts, confirm the user is in Allowed members.
  4. Review Tool runs for failures.

Discover finds nothing

  • Confirm integrations are connected.
  • Try one high-signal integration instead of all.
  • Check task runs for Discover failures.
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