Troubleshooting
Integrations
Fix connection failures, missing tools, and visibility problems.
Connection failed or cancelled
Retry Connect, complete authorization in the provider window, and avoid closing it early.
Common messages:
- “This connection link has expired. Please try again.”
- “This connection link is invalid for the current session.”
- “Integration connection failed or was cancelled.”
Start the flow again from Integrations in the same browser session.
Tools do not appear
- Open the connected account and wait for sync.
- Empty state means tools are not synced yet: “Tools will appear here once they are synced for this account.”
- Refresh the page and reopen the account.
- Disconnect and reconnect if sync never completes.
Tools never run
- Confirm the tool is Enabled.
- Check When triggered: Auto-run vs Ask confirmation.
- For Private accounts, confirm the user is in Allowed members.
- Review Tool runs for failures.
Discover finds nothing
- Confirm integrations are connected.
- Try one high-signal integration instead of all.
- Check task runs for Discover failures.
